Privacy Policy

Privacy policy and cookie processing on fisjasna.sk. GDPR, cookies, data subject rights.

Privacy Policy

Last updated: April 2026

Hotel FIS Jasná values your privacy and is committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Slovak Act No. 18/2018 Coll. on personal data protection. This document informs you about what personal data we collect, for what purpose, on what legal basis, and what rights you have.

1. Data controller

NameHotel FIS Jasná
AddressDemänovská Dolina 330, 031 01 Liptovský Mikuláš 1, Slovakia
E-mailfisjasna@fisjasna.sk
Phone+421 44 559 14 11
Websitefisjasna.sk

2. What data we collect

2.1 Reservations and communication

Reservations are handled via the external booking system booking.fisjasna.sk (Ellipse Cloud). We may process: name, email, phone, stay dates, guest count, and data required for invoicing and the guest registry.

Purpose: Handling your reservation, providing accommodation services, and related communication.

Legal basis: Contract performance (Art. 6(1)(b) GDPR); legal obligations (Art. 6(1)(c) GDPR).

Retention: For the duration of the contractual relationship and thereafter as required by law (e.g., 10 years for accounting records).

2.2 Analytics and advertising data

Based on your consent via the cookie banner, we may process behavioural data (pages visited, time on site, referrer) through third-party analytics and advertising tools.

Legal basis: Your consent under Art. 6(1)(a) GDPR given via the consent manager.

3. Cookies

3.1 Google Consent Mode v2

Our site uses Google Consent Mode v2. By default, all optional signals are set to "denied". No analytics or advertising cookies are stored until you actively grant consent.

3.2 Managing consents

On your first visit a cookie banner is displayed. Your selection is stored in the necessary cookie fisjasna_consent and can be changed anytime via the cookie settings icon in the bottom left corner.

3.3 Cookie list

CookieCategoryProviderPurposeDuration
fisjasna_consentNecessaryfisjasna.skStores cookie consent selection.1 year
_ga, _ga_*AnalyticsGoogle Analytics 4Measures traffic and behaviour.2 years
_gcl_*, _gac_*AdvertisingGoogle AdsConversion measurement.90 days

4. Recipients and processors

Ellipse Cloud — booking platform (booking.fisjasna.sk).

Google LLC — Google Tag Manager, Google Analytics 4, Google Ads. Google LLC is certified under the EU-US Data Privacy Framework (EC adequacy decision of 10 July 2023).

We do not sell, rent, or otherwise commercially provide personal data to third parties for their own marketing.

5. Your rights (GDPR)

  • Right of access (Art. 15)
  • Right to rectification (Art. 16)
  • Right to erasure (Art. 17)
  • Right to restriction (Art. 18)
  • Right to portability (Art. 20)
  • Right to object (Art. 21)
  • Right to withdraw consent
  • Right to lodge a complaint (Art. 77) with the supervisory authority.

To exercise any right, email fisjasna@fisjasna.sk. We will respond within 30 days.

6. Supervisory authority

Office for Personal Data Protection of the Slovak Republic

Hraničná 12, 820 07 Bratislava 27

Tel.: +421 2 3231 3214

E-mail: statny.dozor@pdp.gov.sk

Web: www.uoou.sk

7. Security & automated decision-making

We apply technical and organisational measures (HTTPS/TLS, access restriction, regular reviews). We do not perform automated decision-making including profiling under Art. 22 GDPR.

Document version: April 2026